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Solution Page

The compatible CB316WN  (HP 564 Black) cartridge that I Refilled is not accepted by the printer

The cartridge may not be sitting in the printer quite right:
  • Take the cartridge out of the machine.
  • Make sure that there is nothing on the cartridge that would stop it from sitting properly in the machine.
  • Place the cartridge back into the machine making sure that it is in the machine straight and that it is properly secured in its slot.

(A2)


The following is for the PGI-5BK and CLI-8 Series cartridges:      
  1. All information about a cartridge is held on the microchip.   This includes the ink level, the color of the cartridge, as well as an identification number.  This information will remain unchanged after refill is complete.
  2. If the cartridge was empty, the microchip will still tell your printer the cartridge is empty.   This is normal and will not impede your ability to print.
  3. The trick to correctly using refilled  cartridges is removing or disabling the ink level monitor.  By doing so, your printer stops monitoring how much ink is left in the cartridge, and will allow you to continue printing.
  4. There are 2 common methods for disabling the ink level monitor:

     METHOD #1

Ø      Once you have refilled the cartridge, and have inserted the cartridge into the machine.  Hold the Stop/Reset/Resume button in for 20-30 seconds.

METHOD #2

Ø      You will need to locate your printers PROPERTIES or PREFERENCES.  This can be located in the status bar (near the clock on a PC), or through the Control Panel.

Ø      Locate and uncheck the option ENABLE STATUS MONITOR.  This option is usually found in a Maintenance, Custom Settings, View Printer Status, or Options tab.

(A14)


Click Here to buy a compatible CB316WN  (HP 564 Black) Cartridge or Refill Kit








 
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