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Solution Page

The compatible HP PhotoSmart Plus e All In One B-210 B yellow (564 Yellow) cartridge that I Refilled is printing poorly or not at printing at all

There is possibly an air bubble problem in your machine:
  • Tap the top of the cartridge and let it set a while to allow the air bubble to work its way out via gravity.
  • If this doesn't work then drip some ink into the inlet port in the machine (with the cartridge out, of course) using your syringe and needle.
  • Place the cartridge back into the machine and attempt to print again.
  • Repeat as necessary to remove any air bubbles that might be present in your machine.

(B6)


There may be some dried ink, or debris, that is stopping the ink from flowing through the printhead in the machine.  This can be cleared up by cleaning the printhead:   
  • Try running your printer's printhead cleaning routine (refer to your owner's manual if you need assistance) to see if that gets your cartridge to print properly.  If this routine fixes the problem, you do not need to go any further.  If you see improvement in your prints, try running the routine again to see if it will resolve the problem for you.

If the cleaning routine doesn't help the situation, you will want to manually clean the printhead in your machine:

  • Best way- Use an empty cartridge and fill it with printhead cleaner.  Then, run it through the "troubled" printhead by printing the associated color intensive pages to clean the printheads out of any debris, or dried ink that may be present at the jets.  If they do not clear immediately, let the solution set in the printer for a while (overnight if necessary) before you try again.  This will allow the cleaner to break down whatever is clogging the jets in the printhead.

 

  • If you don't have an empty cartridge, try this method:  With the cartridge out of the machine, inject our cleaning solution directly into the inlet port in the machine ( This is the area in the printer that punctures the outlet port on the cartridge to draw its ink) for the color that is not printing properly.  Immediately place the cartridge back into the machine.    The cleaning solution should be allowed to sit in the inlet port a minimum of 20 minutes to allow it to break down the clog (kind of like Drano).  It may take longer than the 20 minutes, or even multiple iterations of this activity, to fully purge the debris out of the machines printhead.  If it is a tough clog, let the cleaner break it down overnight.  To check on the clog, and in an attempt to purge the debris, attempt to print a color intensive page for the problem color.

(B1)


Click Here to buy a compatible HP PhotoSmart Plus e All In One B-210 B yellow (564 Yellow) Cartridge or Refill Kit








 
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