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Solution Page
The compatible C4931A (HP 81-Cyan) cartridge that I Refilled is not accepted by the printer
If your machine is displaying a Low Ink message:
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Remove all four ink cartridges from the printer, and check the valves to make sure they appear
normal, and restart the printer.
- Insert only the black cartridge when prompted.
- If the panel still displays a Low message, replace the black cartridge once more.
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Once the black cartridge is accepted, insert each of the colors one at a time with no other cartridges inserted.
- If each of the colors is accepted independently, insert all of the cartridges.
- If message returns, remove all cartridges, insert black, and then insert each color in turn.
(A10) |
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Click Here to buy a compatible C4931A (HP 81-Cyan) Cartridge or Refill Kit
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