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Solution Page

The Ink-Level Indicator on the 51644M  (HP 44-Magenta) cartridge that I Refilled isn't working

If the machine is reading the cartridge as not being full, you might be able to adjust the ink level indicators: 
  • In most cases, the machine will allow you to print regardless of the value of the ink level indicator. If it does allow you to print, you can monitor the prints to see when the cartridge needs to be refilled again.  They will start to print out lighter when the ink is running out.
  • If you want, or need, to reset the ink level indicator for your HP cartridge, the instructions that we currently have available can be found By Clicking Here
  • If you have a Dell cartridge, you will want to remove the cartridge from the machine and then reinsert it.  The machine should generate a prompt that asks if the cartridge is a new cartridge.  You should always reply that the cartridge is indeed a new cartridge.  This will reset the ink level indicator for the machine.  If you are not given the opportunity to tell the machine that the cartridge is new, you can check your owner's manual to see if it has a way to reset the ink level in it for a new cartridge.  If it does not, the machine should still allow you to print regardless of the ink level indicator status.

(E2)


Click Here to buy a compatible 51644M  (HP 44-Magenta) Cartridge or Refill Kit








 
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