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Solution Page

The remanufactured S020193 cartridge that I Refilled is printing poorly or not at printing at all

There may be some dried ink, or debris, that is stopping the ink from flowing through the printhead in the machine.  This can be cleared up by cleaning the printhead:   
  • Try running your printer's printhead cleaning routine (refer to your owner's manual if you need assistance) to see if that gets your cartridge to print properly.  If this routine fixes the problem, you do not need to go any further.  If you see improvement in your prints, try running the routine again to see if it will resolve the problem for you.

(B17)


If the above cleaning routine doesn't help the situation, you will want to manually clean the printhead in your machine:

  • We have a great method for cleaning these printheads that can be found By Clicking HERE 
  • Another very good method is to use an empty cartridge and fill it with printhead cleaner.  Then, run it through the "troubled" printhead by printing the associated color intensive pages to clean the printheads out of any debris, or dried ink that may be present at the jets.  If they do not clear immediately, let the solution set in the printer for a while (overnight if necessary) before you try again.  This will allow the cleaner to break down whatever is clogging the jets in the printhead.

(B11)


The cartridge may not be getting the air that it requires to release the ink.  Make sure that you didn't tape over the original pull tab area on the top of the cartridge.
  • This area being left open allows air into the top of cartridge so the ink can be released at the bottom through the exit port.  If this area is sealed, the cartridge will not be able to release the ink due to a "vacuum" being built up in the cartridge.

(B7)


There is possibly an air bubble problem in your machine:
  • Tap the top of the cartridge and let it set a while to allow the air bubble to work its way out via gravity.
  • If this doesn't work then drip some ink into the inlet port in the machine (with the cartridge out, of course) using your syringe and needle.
  • Place the cartridge back into the machine and attempt to print again.
  • Repeat as necessary to remove any air bubbles that might be present in your machine.

(B6)


Click Here to buy a remanufactured S020193 Cartridge or Refill Kit








 
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