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Solution Page

The compatible LC65BK cartridge that I Refilled is not accepted by the printer

Your printer contains memory storage information for up to 5 cartridges.  Meaning that the machine "remembers" the ink levels for as many as the last 5 cartridges that were in it.  These memory slots sometimes need to be cleared out in order for the machine to accept a previously used cartridge:
  • Take the cartridge out of the machine and unplug the machine for at least 30 seconds.  
  • Plug the power cord back into the outlet to power up the machine.  
  • Once the machine is fully up again.  Place the cartridge back into the machine.
  • These steps may have to be repeated up to 5 times to remove each of the cartridge "memory slots".

(A1)


If your machine is still not accepting the cartridge, the final idea would be to contact Brother for assistance:
  • If the other ideas on this page have failed, you may have to contact Brother directly to get an answer.  Their philosophies on "resetting" ink levels are in some cases - industry secrets.  Brother has introduced models into the market place that now require their expertise, specifically, to get them to work properly.  The contact number we have on file for Brother is 1-800-276-7746.  You will want to let them know that you have a cartridge full of ink that is not being accepted by the printer, and inquire on how to get it to work.

(A13)


Click Here to buy a compatible LC65BK Cartridge or Refill Kit








 
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